Crosbay Honda

I drove over 250 miles to buy two bikes from this dealer because their prices were the best I could find and they had the bikes I wanted in stock. When I got there, I was very pleasantly surprised by the whole experience. The dealership is quite large with a robust inve...ntory. The staff were all polite and professional, from the guys at the parts counter to the salesman (who happily stepped up to cover for my salesman who was out for the weekend) to the staff in the back office who helped get the paperwork done. It was quite busy when I arrived and everyone at the dealership worked together Iike a well-oiled machine. Highly recommend this dealership. Wish i lived closer so I could give them our service business too! Many thanks to Jimmy, Jack and Sal for a smooth and pleasant transaction. Read More

I'll give it one star, for having a skill of being arrogant and unfriendly. I would not recommend this dealership to ANYONE. ...inventory is a joke, whatever they claim on the website is not in the showroom. One would think that in this economy they would be interested in providing a quality service to a potential customer?

sold me a warantee for $1,000 for 2 years and when i call the company to ask about my waranty they tell me that the dealer never contacted them i went back to the dealer to get my money back and im still waiting for them to issue me a check that was 4 months ago

First impressions are great but...... Service begins after you paid. Before you pay, you expect everyone to be nice and helpful. Well it's the same here :) After you pay, the service TANKS. I could not be more dissatisfied. I am ashamed of myself for not reading them b...etter. If you want to purchase a vehicle from them....great. DO NOT GO BACK FOR ANY OTHER REASON. After sales suck, service adviser sucks, mechanic sucks. My final experience with this business.........SUCKS. Read More

I bought a brand new bike from these guys. Steer clear of this shop! They tried every single shady trick in the book to rip me off - from trying to raise our previously agreed-to (signed by both parties) out-the-door price, to "forgetting" to subtract the deposit i had ...left previously from the final price, to aggressively pushing a warranty, disguised as a manufacturer "special". I spent over 4 hours at the dealership for what should have been a 1 hour process. In the end they couldn't rip me off for anything at the desk, so they did the last thing they could - they only put in enough gas to get to the closest gas station. This, after buying a brand new bike from them!\t\n\t\nOverall, a very predatory shop. Steer clear! Read More