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About Davis Vision
Kohl's Shopping Center, Designer Frames & Contact Lenses Available, Best Value and Frame Selection, Walk-Ins Welcome, Comprehensive Eye Examinations, Most Insurance Plans Accepted, Eyeglasses & Contacts While You Wait
Location & hours
- Mon Mon 10:00 am - 7:00 pm
- Tue Tue Closed
- Wed Wed Closed
- Thu Thu 10:00 am - 8:00 pm
- Fri Fri 10:00 am - 8:00 pm
- Sat Sat 9:00 am - 4:00 pm
- Sun Sun Closed
Reviews
HORRIBLE!!!
horrible place! WOMAN NAMED ROBIN WAS EXTREMELY RUDE!!! 2 hours at this office...over 600 dollars... and 11 days later no one can locate my contact lenses or glasses....NEGATIVE ------------------------------
Sales more than service
Glasses not completed in time as indicated. I had deadline and was assured they could deliver. Over two hour wait for fitting.
Follow up from previous post
After speaking to management at the store, they were very apologetic and helpful to keep me as a customer. Since I wasn't able to amend my previous comment, only change the star rating I figured I would follow up this way.
Horrible customer service!!
Waited over an hour to pickup glasses. They told me it would be a 10 minute wait. 2 other customers that came after me insisted they couldn't wait any longer both were helped before me (I guess to keep them quiet). Not a way to run a business. Was much better as Davis V...ision. Now that it's Davis Vision through Vision Works they are a horror show with customer service. Why make an appointment when you can just be loud and be helped before everyone who is there waiting. Never coming back to this place again.
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