Desert Wide Properties

I have been an active licensed real estate agent for 7 years. I work with renters and landlords, and I have been both a renter and a landlord myself. I have also worked previously as a property manager. I do not recommend Desert Wide Properties for either the home ow...ners or the renters. According to them they do manage 1100+ properties, which may sound great, but as a result they are spread way too thin and do not provide the service they promise they will. For all those 1100+ homes they only have two people who handle maintenance concern notifications. I know of a specific situation where a home had a large water leak, that the maintenance team allowed it to go over a week without any repair, and the renters had to threaten to move to get it repaired. Yet, the owners approved the repair on the day after the leak was reported. As an owner it is never in your best interest to have your property management team allow water to leak for more than a week, thus causing your repair expenses to grow with each day not treated-this specific situation ended up with a costly mold remediation and drywall repair. The renters in this situation were then made out to be the bad guys to the owners so that the maintenance team could save face. This is not the company you want to hire if you want your property to actually be taken care of by the maintenance team. Also this is not a company you want to rent from, especially if you want your concerns quickly addressed, and if you want to be treated fairly. They are not professional, do not hire them or rent from them. Read More

These office locations do not even exist.\t\n\t\nAny good reviews they have are written by their own employees. They even ask them to write them. For shame for shame.\t\n\t\nPoor Owners do not even have a clue.\t\nnon existent: \t\n\t\nChandler - Mesa - Tempe\t\n480....838.6631 \tPhoenix\n480.838.6631\t\nScottsdale - Paradise Valley\t\n480.831.5355 \tGilbert - East Mesa\n480.838.5214 Read More

I never get the straight story from these people that work in the office on any question I ask. They are not good at returning calls or answering questions. They seem to think tenants are a big joke.

EVIL COMPANY = They may have a few good people that work there but not enough so that good triumphs over evil, so far. They need to be investigated by the Feds or AG's office and probably need to get sued. Don't believe any good reviews you might read about them withou...t wondering who really wrote it. City Search requires a star rating or you can't post, they should have a satan's pitchfork symbol to choose as an option instead of a star. Read More

Desert Wide wants nothing but to charge you for everything that goes wrong on the property being leased. After following all rules this company will find a reason to charge full price for whatever the problem is. The owner of the home said he agrees but he just doesn't ...have time to manage it himself because he too is charged quite a bit of money. I cleaned the house military style and they charged me a cleaning fee. So far I haven't received my security deposit but I have been told I will pay for cleaning. This was very dishardening since I left the house cleaner than it was when I moved in. I just knew I would have my entire deposit returned. I know now I will pay for cleaning. The walk through inspector said the house was move in ready but that wasn't good enough for DWP. I never had one late payment because I chose electronic payments. I will pray for everyone that make contact with these thieves, they only play by their rules and even if you do nothing wrong...you will be charged. Blood sucking thieves!!!!!!!! They don;t deserve a one star trust me when I tell you this! Read More

RUN FAR AWAY FROM THIS COMPANY AND DON'T LOOK BACK! I wish I had the ability to give it no stars! This company is horrible and their Better Business Bureau reports are horrible too! They have done everything from failing to give me an HOA violation that i didn't know ...I had until the HOA wanted to charge me $$$$. They stopped sending us statements and charges us late fee's we didn't know we had to they rejected our rent payment because it wasn't the exact amount we owed. Didn't even bother informing us of this and then wanted us to pay more fee's including a 3% fee for their failure to inform us!!! Every month its another issue from these people and no one will call you or talk to you or return your call! RUN FAR AWAY FROM THIS COMPANY AND DON'T LOOK BACK! Read More