Double D Towing

message: To the Owner, I wanted to take a few moments to provide feedback on the service I received this evening and to Thank You. I called Double D Towing at approx. 6:30PM on Thursday February 24, 2011. The phone was answered promptly (about 3 rings...) by Paul. I explained that my wife was in a bit of a bind due to an issue with the emergency brake. The cable for the brake had completed frayed and broke off about about 2 ft. down inside the dash, and since the brake wouldn't release, the vehicle couldn't be driven. Paul informed me that he would dispatch a driver and have someone on site in approximately 45 minutes. The driver (Harry) arrived within the 45 minute quoted time, immediately assessed the situation, was able to get the break to release, and had me ready to go in all of about 5 minutes!!! I learned a very important fact fro m Harry should I ever need to release the break again by just locating where to manually Read More

release the gear that operates the emergency break. AWESOME!, since I'm not a mechanic in any sort of way. A few more minutes of paperwork and running my credit card, and I was able to get back home without having to spend a much longer night of being towe...d to my dealer for a night drop. Obviously this would have made the situation much more inconvenient for me and my family's schedule. I asked Harry if I could include a tip on my bill, and he said he was just happy he was able to assist me in getting back on the road. He indicated that his fee was already included in the trip charge! In summary, I wanted to say THANK YOU to Double D, Paul and especially Harry for the fast, courteous, and honest service I received on what was already a rainy and complicated night Read More

I'm writing to let you know that your driver, Jon, helped me so much with my car today. My situation was very scary as my car was taken over by water (with me in it). This left the car covered in mud and sitting in water overnight. Jon called me the next day a...nd I helped him with directions to get to the car, as it was in the middle of nowhere; he was very patient and even sent me a message upon my request once he recovered the car. In his message he wrote that he got the car and hoped that everyone who was in it got out okay. I was surprised that he was even able to tow the car in the position and condition it was in. When I met up with him at the shop where he dropped off the car (to give him payment), he continued to say that he was thankful I got out alive and how scary it must of been for me. It isn't often you meet someone who is genuinely concerned about your well-being, especially when you don't know them and your only reason for meeting Read More

I had my car towed by Double D Towing this morning they told me 20 mins and was here in 10. These guys are awsome!!!!

After reading all the post from upset people from the storm I wanted to post something good. I to was tow by Double D Towing during that storm and had to pay alot of money. But the next week I got a call from the owner Danny who said that I was entittled a refund. Its a...mazing that there still are upstanding people left in this world... I have used Double D Towing before and I will use them again... Thanks Again Double D Read More

Double d towing stole my car. It was parked legally in a private parking space, yet had dead tags. According to HOA by laws, dead tags do not warrant a tow. When we were quoted to get it ou we were told $300, an hour later, when we showed up the price was $525 and th...ey only accepted cash (virginia law states that all tow companies must accept credit card). We did not have the cash to get it out and were told that after 4 days, it was being sent to auction. The current lawsuit against them is for fraudulent charges and the police are all aware if their illegal practices. Everyone in town should be aware that they are crooks, even if they right their own reviews (see below, they were all written by double d employees). Thieves, but they won't be in business much longer. Read More