Elaines

I was recommended to use Elaine by an extended family member for my wedding. I had a form fitting, strapless lace Sottero & Midgley dress. It was originally a beautiful dress and needed minimal alterations as it fit my body almost perfectly. I needed a hem, slightly tak...en in and the front top made into a sweetheart. At my first appointment, we arrived on time and waited an hour in Elaine's living room to be seen. Stephanie waited on us and was the most kind person. Once I saw Elaine, she reviewed what I asked and told me that she knew how to do it all. I left excited and hopeful that I found a great seamstress. At my second appointment, we were waited on by Annette who rudely rushed us in and out. The customer service was terrible. I tried on my dress and the sweetheart was uneven, the dress was taken in unevenly on the sides and was not smooth or falling correctly. I explained my concerns and left extremely nervous. I went to my third appointment, which was the worst. The sweetheart was uneven, the stitching on the sweetheart was completely crooked and so sloppy. Elaine proceeded to tell me it was my body that was the issue. She would not admit that she messed up the dress. She (or whoever worked on the dress) took the dress in too much. At my third and almost final appointment, the dress did not zipper up all the way in the back and was missing about two inches. Where that material went, I have no idea.. She claims that she didn't even cut the dress. Note that I lost weight which Elaine commented on prior to actually attempting to zip up the dress. I left that day WITH my dress and determined to never have her touch it again. She didn't fight to fix it (probably because she knew how bad she messed it up) and didn't make me pay which was kind of her but doesn't even cover the damage that she did. It's two weeks before my wedding and I don't have a dress. Advice: DO NOT go to Elaine's and pay more to get your dress altered correctly. It will be worth it. Read More