Firestone Sky Stores

I have been a customer for over 10 years, and have never encountered a problem. They have always explained the issues with my vehicle and never once was I dissatisfied. Recommend this shop to anyone!!!

I recently had my car repaired at Firestone in Moriches. While making my payment I told the kid ringing up the bill to put $100 on this credit card and the remaining on another. We began to BS with the Manager Nick and the kid handed me a charge slip with the full amoun...t on the first card. Nick the manager told his employee that he had made a mistake and to refund the charge and do it over correctly. After 6 days I had still not gotten my refund back. I called and spoke to Nick (the manager-possibly owner) and told him of my dilemma. He let me know that it could take 6-10 and possibly 30 days for the refund to come back to me. I asked him if he could call his merchant services company and expedite the refund. (since this overcharge was clearly their mistake) He said not only is he not interested in my refund but he had no intention of pursuing it with his credit card services company. So I'm out over $400 for another couple of weeks because he couldn't be bothered with making one phone Read More

highly recommend- been having my car serviced here for 5 years now-feel comfortable with them-treat women motorists fairly, which hasn't always been my experience-an asset to our community

I had my own inceident with this Firestone and Oil Changes just days before and they were not much better then either.

6/15/09 Today I went in for an Oil Change with a $19.99 coupon which was advertised locally. After the job was completed I was told it would be $29.99 becuase my 4 cylinder Ford Focus required "high performance grade oil". I was not told this prior to the start of the w...ork. Upon stating this to the manager, his response was to the effect I was supposed to know this, firing quesitons and interrogating me like how long have you had the car? You must have known this he said to me. It is right inside the door. Yeah sure the type of oil is stated inside the door of my car, but it was not the numbers and letters he was telling me it was. It was his job to notify me of hte price difference before he did the work. I was very dissatisfied with the bait and switch of the coupon, but even more so by the manager's nasty and degrading treatment of me as a potential new customer. I would not recommend this place to anyone who is not prepared to dot every i and cross every t prior to trusting. Read More