Flat Rate

I called Flat Rate to check on my furnace that was not working and asked for a quote. Be careful with this company, not only did they quote parts and labor 4x higher than what I paid but after I informed them they all of a sudden would match the price. In my opinion always get a second quote, or you will be taken advantage of by Flat Rate

Called at 7 am with an old broken heater that had given up the night before. Very pleasant woman scheduled a service call. Brian arrived (almost) right on time. Worked with me and explained all options then gave me a great price that I could work into my budget. He rea...lly went above the call of duty to ensure I was comfortable with this expense. John (I think that was his name) arrived within an hour and installed our new furnace while my sons ferret played around his feet. Overall a perfect example of great customer service!! PLEASANT and EFFICIENT start to finish. Read More

We had numerous companies come over to our home to give us an estimate for a water heater and a bath remodel. After several outrageous quotes we decided to call Flat Rate for our last and final attempt at getting a quote that was within reason. Flat Rate arrived withi...n 30 minutes after we called and took a look at everything that we requested. After detailed explanation of everything we needed to be repaired we decided that Flat Rate was the company to go with. Their price was right and the way that they conducted themselves was outstanding; they really took the time to listen and the end result is unbelievable. We couldn’t be happier with how our bathroom looks and we have Flat Rate to thank! Read More