Formal & Bridal Center

I received excellent service from Jamie who was also helping us. She was the only one working and not only helping us at the time but helping 3 other young girls with prom dresses who seemed happy also. She was a great help and wanted to thank her for helping our bridal party.

I called for hours of operation and was treated horribly . The person on the other end named Jamie end made it clear they did not do dress alterations for high school chior ,I stated back well my daughters school referred us to you, she stated well just bring it in t...hen but we don't do that on Saturday and not in a nice tone at all. when i ask for weekday hours she said I am to bust to talk right now and hung up. I was totally blown away, I called back and ask for her manager she stated that John and Merna the managers are never in and don't handle complaints she would take a message.She proceeded to yell at me I was finally able to get hours of operation for alterations but nothing more like if i need an appointment for my daughter to get her measurements taken or anything else.I am a busy mom and was just trying to find out a way to fit this in to both my work and school schedule as well as my daughters. At this point im not sure i trust them to alter a dress . 208-283-2998 Read More