Location & hours
Reviews
Don't order from Frank Bee
This company is terrible. They told me it would 4-6 weeks for delivery. My wife called twice to complain and was told this is a very busy time of the year, but the customer service supervisor was out of the office on that day. Funny, he was out the next day too and o...n a 3rd day when I tried to get a hold of them. They assured me my regalia would be here in time for graduation and it was delivered 24 hours prior to commencement, but it was the wrong robe and there was no hood. I paid an extra $70 for special piping and it did not come that way and the hood was no where to be found. STAY AWAY FROM THIS COMPANY!
Bee Wary!
Got billed for items not delivered. Unresponsive to emails. I was told my account would be credited several times but never was. They're not concerned with their reputation, so I would recommend they be avoided.
Bad Service
I ordered on 10/16 and waited until 12/04 before asking that my debit card be charged back.
Customer service is very rude. I would not recomend this place. They told me two things, one the jumper was no longer is being made (but is still on website) and two, that color is not available. Which is it?
It seems they are just lieing to get rid of me.
AWFUL CUSTOMER SERVICE!
I agree with other reviews that these people can get the items to you quickly but I ordered some items for a Halloween costume and paid extra to rush deliver it. All items were charged but when I emailed and called them because one item was left out, I spoke to INCREDIB...LY RUDE people, including the manager named "Cathy." She hung up on me and told me lies just to get off the phone, including that the item was not charged and that the website clearly states that items ordered for Halloween are not returnable, which both were obviously false. Additionally, the color of one of the items didn't even match the swatch shown online. Maybe this isn't a bad place to shop when you know exactly what you're looking for but if you're unsure about you need, DO NOT order from them as getting your money back is not as easy as the website makes you think.
Mr
Excellant a great American company. Frank Bee Enterprises is an American company. The company specializes in design and distribution of school uniform, military uniform, caps, gowns, honor cards, tassels and different accessories. Frank Bee Enterprises services the most... prestigious private schools in the country. Frank Bee Enterprises offers ceremonial uniform, camping clothes, workclothes, scouts uniform, outerwear, backpacks, gifts, name labels, and so much more. The company offers clothes for kindergartens, pre school nap mats, careers apparel, industrial clothes, church choir usher hats, vintage t-shirts, and so much more.