FREYS FURNITURE

Frey's has decent furniture, However you never get to enjoy it. I went to the Erie county fair to look at what they had. I ended up purchasing a desk and a matching chair. The desk I picked up at the end of the fair, but the chair had to be ordered. I was told it wo...uld take 10 days to come in. After 2 weeks I called and they said they would get back to me, 2 weeks later I called again, they promised it would be another 10 days. well here we are 2 weeks later and not a word. The fair was mid August and now we are two months later mid October. Still nothing. I would recommend looking at what they have and purchasing only stock items if you want something. Oh and this is the NEW owners I am dealing with. Good luck staying in business with this type of customer service. Read More

ARE YOU KIDDING ME!!!!!!!!!! DONT EVER BUY ANYTHING FROM FREYS.
I ORDERED AN OTTOMAN TO GO WITH MY VERY OVERPRICED GLIDER ROCKER. OH YEAH, IN JULY! IT IS NOW OCTOBER!!!!!!!!!!!!!!! STILL DONT HAVE IT?????????? FREYS,,,, YOU SUUUUUUUUCCCKKKKKK.

They were closed from, I believe, 6/28/08 until 7/4/08, to prepare for their going out of business sale. (At least according to what the sign says outside of the store.) It's unfortunate you needed to speak to them when you did. I hope they eventually called you back.

I'm pretty sure they didn't call you back becuase they're out of business...

I would put "0" stars if I could as I placed a telephone call to Frey's on Monday, 6/30 and only got a tape machine. They were OPEN per their hours of operation and I needed some measurements of $2k worth of furniture I had looked at on Saturday, 6/28. THEY NEVER CALL...ED ME BACK.........AND I HAD PEOPLE AT MY HOME TO HELP MOVE PRESENT FURNITURE AROUND TO SEE IF THE FREY'S FURNITURE WOULD FIT. I called again and STILL NO RETURNED CALL OVER "2 HOURS" !! Today is Tuesday, 7/1 and again I called and left a message. Oh, did I tell you I even faxed over a note asking them to call me. BUT NO RETURN CALL. This is NO SERVICE...........SO SAD CAUSE THE ONLY SAVING GRACE IS: KRYSTYNA ...the very nice sales person I met there on 6/28. If she ever calls me back, maybe we'll talk. Read More

This establishment use to sell quality merchandise produced by Amish craftsmen. They continue duping the public into believe all their merchandise is still made by the Amish. In actuality, more of their merchandise 95% or more is Made In China! I made the mistake of ...buying a dining room table assuming it was Amish made. Two years after the purchase date, the table started cracking for no apparent reason. Called them up and they said the table was out of warranty. I carefully checked the bill and there was no mention of a warranty implied or stated! Wrote a letter to the ownership and never heard from them. This place does not back the product they sell and dupe people into thinking all their wood products are Amish made. Don't make a $800.00 mistake like I did. This place sells cheaply made Chinese merchandise at a premium price. DO NOT SHOP HERE! Read More