Furniture Factory Outlet

My parents bought 2 recliners last year in October. Mom was told they were leather but both started wearing badly in a matter of weeks. She called and was told they were made that way on purpose to wear to look like bomber jackets. LOL, really? Come to find out they... aren't leather at all but some cheap fabric to imitate, not even bonded. When she tried to see about exchanging them or returning she was told bluntly that was not possible. Nothing was done to accommodate her at all. She finally bought new ones from LazBoy where she should have gone in the first place. Much better quality and customer service. She has been unable to get rid of FFOs recliners, seems no one wants them. NOT recommended at all!~ Read More

My parents bought 2 recliners last year in October. Mom was told they were leather but both started wearing badly in a matter of weeks. She called and was told they were made that way on purpose to wear to look like bomber jackets. LOL, really? Come to find out they... aren't leather at all but some cheap fabric to imitate, not even bonded. When she tried to see about exchanging them or returning she was told bluntly that was not possible. Nothing was done to accommodate her at all. She finally bought new ones from LazBoy where she should have gone in the first place. Much better quality and customer service. She has been unable to get rid of FFOs recliners, seems no one wants them. NOT recommended at all!~ Read More

I rate this company very low. I had bought a sofa and placed the matching love seat on layaway. I went to pay it off and after paying it off in full. They said to wait to see if they still had it in the back. The gentleman who had sold it to me was no longer working the...re. Well needless to say they had placed my love seat back on the floor, and sold it without checking to see if it belonged to anyone else. Now I am stuck with an overstuffed sofa, that has no match. They no longer make that style nor do they have the same fabric. They offered to sell me something else, but would not take the sofa back. They did not offer me any deals to make it right, they only wanted to sell me something that didn't not match to sofa of my living room decor. Read More

FFO, Friendly Staff that don't try to BS you around. They're honest, make you feel at home, and try to work with you on what your needs are. Staff member Jesse Bray is a funny man, but can get you the Best and lowest for your every dollar.

I rated this place 5 Stars out of 5 Stars and recommend this place to everyone i know.