Genesee Valley

We have always been impressed with genesee valley. We have our last few cars there

The service department did what they are supposed to do/ customer service!! They always tell you what is going on and they don't do more than what is needed. I can not complain so far and I have a 2018 Ford F150 Crew Cab which I have leased from them and now I bought it. So I have been going to the service group for over 3 years and have not had any issues>>>

I appreciated that the two guys who worked with me were just regular guys and didn't try to push me to do things. As an extra comment, I like that Ford dealer most for that drop-in garage that deals with minor problems. I used it several times for help with things I had trouble with. I didn't need an appointment, and it seldom cost me anything.

Great place to do business.

love the service here

I had my 2015 Ford Escape serviced recently with a trunk issue. Sometimes the trunk wouldn't open and other times it didn't close. Took it in the first time it wouldn't open, agreed to come back with it again. Had to have an inspection done anyway and scheduled the t...wo appointments together for review of the trunk. The part was ordered under warranty and quickly repaired. I haven't had any issues with the trunk since. Service was always friendly and on time. Read More