Hackensack Nissan

I never write reviews, so this must say something. Very long story short, we had been looking to buy a car for a few weeks. We would get to the dealerships and the car we saw online, ended up being in bad shape or the salesmen were high pressure. We live nearly 70 miles... away from Hackensack Nissan but we saw a Nissan we really liked. I called the dealer and spoke to Tony D. I filled him in on my previous experience and he said ""I will go outside and take photos of the car for you, and send them to you"". He did just that. He pointed out the couple flaws the car had and did NOT pressure me to come up and look at it; he was being an honest person (hard to find nowadays) . Needless to say, I still wanted to see it. When we arrived, we met with Ken. Once again, he allowed me time to look the car over, without hovering over me and making me feel pressured. The car was a certified pre-owned, which was a big deal to me. That was it, I wanted it. Within an hour, I had the keys to our beautiful car, with NO PRESSURE and top notch customer service. I have owned over 10 cars and this was the best experience I've ever had. \t\n\t\nThere were a couple very minor issues after the purchase. When I contacted Tony and Ken about it, not only did they take care of it right away, but they apologized and made it right tenfold. (We are talking about me being picky, nothing they did wrong at all!). I couldn't ask for better experience buying a car.\t\n\t\nIf they moved their dealership another 70 miles away from my house, I would still drive up there and work with Ken and Tony all over again.\t\n\t\nThanks guys!!!\t\n\t\nSam James Read More

""THIS is the way car buying should be""! I'd like to say that I am no different than most of the population when it comes to car buying so needless to say, I was very hesitant to walk into yet another dealership.To my surprise and delight Hackensack Nissan made my new ...car purchase so pleasurable and easy that I had to tell the world. Alex Edouard, our salesman and Shaliek Hicks , the internet sales rep were on the top of their game in relieving my nerves and keeping a smile on my face the entire time I was there. Alex is a STAR and the exact opposite of the stereotypical car salesman. Pleasant, friendly and down-to-earth, he explained everything in layman's terms and talked to me, not at me. Shaliek was one of the nicest people i've ever met. Shaliek was actually the first person we dealt with before even stepping foot into the dealership. His professionalism and great attitude was what brought us to actually walking in the door. This team is OUTSTANDING!! I am normally not one to write reviews and actually this is my first Google review ever but I just had to say something about this place. I have already recommended this place to a few friends and family members. If you are looking for a place that will treat you like a person and not try to grease you with all the slick sales pitches, Hackensack Nissan is the place to go! Read More

My daughter and I recently bought a car from Hackensack Nissan. We were a little nervous being two women knowing nothing about cars going to a dealership by ourselves; however, the minute we walked in the door we were made to feel comfortable. Our sales person was Phil.... He was awesome and put no pressure on us to make a purchase or hurry up. He made us feel very comfortable and was very patient as we drove car after car. Once we decided to buy a car they sent us to JR who got us an incredible interest rate. When we went to pick the car up Phil was so helpful he showed my daughter exactly what the car did and told us all about all the different gadgets. They got the car completely ready for us and we left with all our questions answered. I couldn't ask for a better experience at a dealership. \t\n\t\nMaria Isabella Read More