About Hammond Security Systems
The First Sign Of Security, Underwriters Laboratories, Sales, Phone Independent Communication, Nicet Certified, Monitoring Of Sprinkler Systems, Design, Ul Listed Fire Alarm Monitoring, Trouble Free
Location & hours
- Mon Mon 8:00 am - 5:00 pm
- Tue Tue 8:00 am - 5:00 pm
- Wed Wed 8:00 am - 5:00 pm
- Thu Thu 8:00 am - 5:00 pm
- Fri Fri 8:00 am - 5:00 pm
- Sat Sat Closed
- Sun Sun Closed
Reviews
The Service Has Really Gone Downhill
The service at Hammond Security has gotten dramatically worse and especially this year. In particular the people being sent to service homes are younger with less experience and their ability to really do the job properly is questionable. Their lack of training does imp...act the way they are doing their job and customer service is very poor. Problems have included: 1) Asking us to service our own alarm box because they wanted to avoid the necessary service call. 2)Damage to house during service calls with no acknowledgment of what they had done. 3) Misrepresentation of facts and direct lying by an employee in charge of sensitive Credit Card information for reoccurring payments.. 4)Cutting corners by replacing equipment parts with completely mismatching components without even giving notice to home owner of their very noticeable errors. In general, I would say that the ongoing unsatisfactory and inconsistent service makes Hammond Security a very poor choice in protecting your home.
good follow through
We got Hammond when we were renovating our new house. They had to come back many times in order to stay ahead of the construction. Everyone was on the ball, easy to work with and respectful of the "finished" and unfinished parts of the project. I love the central station operators - so nice.
customer
terrible customer service
