Heberle Disposal Service

The "service" provided by Heberle is the absolute worst I have ever encountered! They regularly neglect to pick up our recyclables and when we call to complain they are often rude and uncaring. They have not picked up our recyclables for the past two weeks (during the... holidays). When I called the office the employee I spoke with was clearly tired of having to address the same issue and said many people were calling with the same problem. She explained she had been instructed by management to tell people that they would not send any trucks out to pick up the recyclables from their neglected customers. What a great way to do business Mr. Heberle, you and your company are a real credit to our community! Read More

Best of the Best!!! The office staff and collectors are always on top of their game. There is no better disposal service.

We have used Heberle Disposal for over 40 years in two Greece areas. We have never had a problem with them taking ANYTHING even if we didn't call ahead. Their empoyees even took their time to help me when I was stuck in snow. The employees and service has always been great

Old rusted out garbage trucks that leave stenching liquid crud all over our parking lot. Couldn't address the problem so we went to Enviro-Waste for better service. Everything was great there-after, untill they BAUGHT OUT ENVIRO-WASTE! Crud increased ten-fold over nigh...t! Including leaking oil from the vehicles! And I'm not entirely sure, but I swear it looked like one of the drivers took a pee behind the truck! At one point they said they would send out a guy to power-wash the crud. A guy shows up with a shovel and no power-washer. I call back for the mistake asking for the power-washer and they tell me they don't have one! I call Mr. Heberle himself and leave a message. Of course he doesn't return my call. BIG SURPRISE! The City of Rochester has a better service than these clowns. Read More

I left Heberle for concerns listed and a few of my own not listed. The company I was with and was satisfied with just got their assets purchased by Hebele which includes accounts. I'm all ready shopping and they haven't even been here. I just can't deal with them aga...in...too much stress and way too much money for the service. I have very little trash..can take up to 3 or 4 weeks to fill the dumpster..and a curbside bag service is not an option with animals to tear them up at night. I am also not pleased with the Town of Greece for mandating a contract per residence with a company when I would be better off paying a neighbor for a share in their trash collection and walking my stuff over. I recycle almost everything that goes out the door. Read More

After seeing the bad reviews I just had to write--we have had Heberle service for at least 15 years. We have never had one problem and are most happy with them. Their employees are courteous and leave our containers neatly by the road when they are done. They have ne...ver given us a problem picking up extra things like couches or construction refuse, when we have called them ahead. I would not hesitate to recommend them. Read More