Helene's Property Place

It is very difficult to find somebody that knows whats going on. They love to make verbal agreements because then they don't have to honor them. We had a minor repair and it took them over a MONTH to do it!!...Legally we should have been able to hire private contracto...rs but didn't because we did not want to deal with these vultures. I highly suggest they attend to local university to learn about BUSINESS and CLASS. Read More

I have been renting from them for 1.5 years, and I have had no issues which were not resolved. Yes, the only issue I had was some loose tiling in my bathroom, but it was resolved without incident. We have both upheld our contractual obligations to each other, there is... plenty of parking, and the grounds are maintained in reasonable condition. I have no complaints against them, and I intend to renew my lease when it is time to do so. Read More

I was in Helene's office and found the staff to be knowledgeable and extremely helpful. Everything was explained to me up front, and the lease does an excellent job at covering all necessary topics. I would rent from them again any day!! They are an office that goes the extra mile for their tenants!

Be very careful with these people. I was told i would have a nice clean apt. and came to a home smelling STRONGLY of dog. There is no insulation, no screens on the windows, and we were told we would be given a new appliance, which never happened after we signed the le...ase and moved in..... lesson learned....ALWAYS have EVERY DETAIL in writing, and keep your records!!!!! -also got charged hidden fees! Read More

HPP provided good service when needed, had generally friendly staff BUT I was lied to about my lease by one of the "girls" and ended up in a bad situation and Helene refused to work with me. It's a tough business to be in, especially dealing with students, but I don't ...expect to get lied to about what's included in the lease. Keep records of everything or you'll be screwed! Read More

Unfortunately I did not hear the tales of this business prior to signing my lease. HPP operates on fear tatics, trying to convince people new to the area that all of the properties are quickly grabbed up and you will not have a place to live if you don't sign immediatel...y. Don't buy into it! I rented the cleanest/nicest place that I viewed, and on move in discovered that when it had been "turned,' it had not been cleaned AT ALL. The floors were filthy, the screen door wouldn't shut. There were no window treatments and it is very hot outside. The appliances won't work and my phone calls are not being returned. When I go into the office, the office staff are "out" or "on the phone." Take your business elsewhere! This place is used to mistreating students and staff alike! Read More