Independence Plumbing & Septic

I want to start my review by saying that these people have heart. They are not the kind to take your money and do a poor job. Each client is a person to them, not an invoice, and that is just one of the reasons why I hire them for all my house's plumbing needs. If you h...ave a plumbing issue you MUST call Independence Plumbing, and they will make it right for you at a very reasonable price. They work their hearts out to please their customers and always do as they say they would. Their employees are highly trained and work by the same principles as the company owners. By personal experience I can honestly say that plumbing issues should not be trusted to a different company; they probably spend thousands on advertising just to charge their customers a lot of money. Independence Plumbing doesn't need to advertise on tv....their work excellence speaks for itself. I bought my house in September of 2010 after an OK from the inspector, but little did I know that I was walking into a money trap thanks to the faulty plumbing, which has cost me thousands of dollars, but at the same time Independence Plumbing has saved me thousands more. The kind of work that they have done to this house is unbelievable, and it is thanks to them that this house hasn't flooded or fallen apart on me. They always manage to find the problem and tackle it with great competence and expertise. I really can't say enough of how much these guys mean to me, and I want everyone to know that you can count on them. Independence Plumbing will make it right and give you peace of mind again. Russell: Thank you for finally finding the leaking problem. If it wasn't for your knowledge and dedication my house could have flooded at any time. Kudos to you, Frankie and Phil!!!! You guys are the best!!!!!! :-) Read More

It took them three weeks instead of promised 4-5 days to "finish" drain field installation in our front yard. Instead of marking and cutting existing sprinkler system lines and working around those pipes Independence employees pulled all the pipes out of the ground and ...literally ripped them apart while digging for the field drain. They damaged sprinkler heads and completely ruined three zones of our sprinkler system. I had a conversation with Mr. Rogers, he proposed Independence should fix our sprinklers for $300.00 less than other company. Would you let them to come back on your property? I don't think so...Their employees told us that they were not qualified and experienced enough to work with sprinkler systems period.I have nothing else to do but take this matter to court and BBB Read More

I meant to give this company a low star rating on my " Do Not Call This Company"
I would rate it a 0 obviously not the 5 stars I gave it!

I was ripped off after the owner came in diagnosed the problem without really listening to what I told him about the issue, he kept asking me if i noticed this that and the other and specifically said no to what he said, he made a decision of the problem was said that w...ill take care of the issue, he left and then sent someone else to fix it, the guy looked like he had been in jail. Not that I judge by the cover but the guy made me uncomfortable, The guy was there for very little time, whatever he fixed didn't resolve the issue and although they came back out and fed me some cockamamie story that most issues are a process if illimination, I said then Philip should have looked at all possibilities before deciding that the problem could be the only thing and it would be fixed. He is a complete scam artist using advertising as a way of luring you in and ripping you off. I clalled and called and called he would never return my calls...he is a chicken and coward. Read More

Called before I was even off the computer! Came to inspect what needed to be done an hour later,and kept me abreast of all that needed to be replaced ,and done to get the well operational again. Did a whole house inspection ,corrected some things,insulated crawl space p...ipes, secured pipes to stop the hammering effect,and came back 2 days in a row to make sure the pump was running as it should,and the water cleared up. Read More

We recieied another positive review from another happily satisfied customer. She was having a problem with her well pump and gave us a call. Her pump was completely burned up and needed replacing, we gave her a great price and had her system up and running within a half... a day. She called our office and said she was impressed with the timeliness and professionalism that our service tech provided and would tell her neighbors to call us with their plumbing needs as well. Read More