Kaady Car Wash

It ripped off the hood cowl vents, cracked the front grill & snapped a piece off of the front turn signal frame. I went back the next day to retrieve the pieces they had picked up off the floor. One of the cowls had broken into three pieces. I was told to fill out a ...form & that someone would contact me after they had watched the video to prove I had been through the wash. Really? They HAD PIECES OF MY CAR and apparently still required more proof. My vehicle is older & I keep it in excellent shape but I sure as heck am not trying to cadge money off these folks - just want them to fix what they broke. I have an appointment with one of their reps next week so we'll see. I'm not sure how they can prove (or disprove) that they did the damage. Well, the cowls are obvious, but I have a feeling they are going to try to wiggle out of the rest of it. No one (not the two employees I dealt with in person or the rep on the phone) has done so much as apologize. I will update next week. Read More