Killeen Car Care

I came to Ft Hood to help my son, who is due to be deployed to Iraq next month, move his family to his wife's family home in California. They had taken their 2005 Odessey to a dealer, 2 local mechanics, and a helpful neighbor. The estimates ranged from $650(neighbor's f...ree labor) to over $1,500 from a local Honda dealer. Herman had the air conditioner working in 2 days for less than half the lowest estimate. He made me a hero to my family. Herman, you are my hero! Read More

Great Service and very knowledgeable.

We've been to Killeen Car Care TWICE in just the past two months. My husband and I have been COMPLETELY satisfied on both occassions!We initially had a problem with our vehicle and went to a separate location. The problem was something that they could not fix and they D...IRECTED us to Killeen Car Care. Great work was done in speedy time! The second visit... Our vehicle was seen on numerous occassions at FIRESTONE for the past 2 years, and they just could not fix the problem. Time after time we invested money into repairs with no results. AUTOZONE insisted that there wasn't a problem b/c there was no check engine light... Since our experience at Killeen Car Care was impressive, we returned there for a proper diagnosis. Sure enough, THEY WERE SUCCESSFUL in determining the problem when no one else could. Now our car runs great!!!!Thank you Killeen Car Care!!!!! Read More

Recently, I have had issues with my car. I took it for tune up that later caused more issues. I explained the situation to KCC and they took a look at the car. They explained in a friendly and sincere manner the issues as well as the pricing. The other shop used incorre...ct parts and overcharged! With the help of Herman and his crew my car has been running better and from now on so will my bank account. Not only is the pricing fair but so is the service. The friendliness and consideration of the crew makes the customer feel welcome and taken care. My family and I are now taking our business to Killeen Car Care...and I recommend them to you as well.‎ Read More

I have been taking my '98 Dadge Durango to Herman for over 2 years, as well as my husbands "98 S10, and he has been the best mechanic for any work I have needed done on both vehicles. I have never had any major waiting time that was ever unneeded for any type of repairs.... Ones that he thought might take over a days' worth of work, he has actually ended up calling me a few hours later back to pick up the vehicle-even as busy as he was otherwise. I was always kept informed of the work being done everytime I called. If it needed any other important work done to make it completely safe for my kids, husband and myself for long trips to Az or even short ones around town, he always kept me notified. Sometimes, he would even call and remind me of oil changes being due. He never had any problems if I waited in the waiting area for my vehicle to be done-even if it took most of the day because he was busy with other more customer demanded work. I feel he has always been very fair. Read More

Killeen Car Care is not the biggest shop but I can say that Herman and his staff are very honest people who will not give you the run around and try to sell you parts or charge you labor for things that do not need to be done. Killeen Car Care has made a wonderful first... impression, that I will never trust but Herman and staff with my vehicle again. Thank you so much for everything that you have done for me. Read More