Kroger

sad place. i want spend my money there any more

I have had several not-so-great experiences at this Kroger Pharmacy location. However, the last occasion was the worst yet. I left my prescription and gave the "tech" my insurance information. A piece of info that she needed wasn't there, but I had written down the insu...rance's phone number and advised her to call. She reluctantly agreed to call and told me it would take 20 minutes. I returned 3 hours later and the script still wasn't filled. She told me she called the insurance and they said they needed me to call. I called and they told me that in fact no one had called, and that they could have called to get the same info that I was now getting. Long story short, neither the pharmacist nor the "tech" took accountability or responsibility for the situation, and when I called them on it, they became defensive and argumentative. After 5 years of being a customer, I will never return there again. Read More