Lighthouse On The Hudson Inc

This is the letter I wrote to the Manager: I was at your restaurant today, (5-10-09) and I just want to tell you how awful the experience was. We were told you had no more highchairs and after raising a stink we were given one with a broken strap so our baby could not ...be properly secured. The buffet options were fine, but we had to go back repeatedly to see if an item had FINALLY been replenished. We ate on top of other plates because our server never came around to clear the plates. Whenever we needed our server, we had to go and seek her out. Also, I cannot believe in this day and age that you do not have a changing station for babies. You were very crowded with Mom's, why can't you accommodate them? Your restrooms smelled disgusting and the stalls were lacking in toilet paper.I cannot believe you have the audacity to charge an 18% gratuity when the server was never around!!The only thing good about the lunch was the company I was with and the view surrounding your restaurant. Read More