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About Mail & More
Visit UPS Authorized Shipping Outlet at MAIL & MORE, a staffed full-service location to drop off pre-packaged pre-labeled shipments, create a new shipment, and purchase packaging & shipping supplies.
Location & hours
- Mon Mon 9:00 am - 7:00 pm
- Tue Tue 9:00 am - 7:00 pm
- Wed Wed 9:00 am - 7:00 pm
- Thu Thu 9:00 am - 7:00 pm
- Fri Fri 9:00 am - 7:00 pm
- Sat Sat 9:00 am - 4:00 pm
- Sun Sun Closed
Reviews
Great service, but expensive!
I love the friendly service and helpful people, but the costs have me going back to the post office for most of my needs. They do not ship Media Mail (and as an author, I ship a lot of books) and the cost of a small, flat rate, pre-printed USPS Priority Mail box was alm...ost double what the Post Office charges. I understand they are a convenience store, but twice the price is a bit much.
Ignorance
Sadly ignorance is stronger than ever in this world. I had some errands to run last week and I witnessed an angry fool harassing and threatening the staff at Mail
LOST PKG and NO Help!
I don't know how this place got all of those 'Good' reviews. They must be their friends. My first time here and they lost my PKG worth $210, plus $18.10 for shipping. I contacted the owner a rude woman who basically told me that no tracking, no insurance and no help are... available, and she just hanged-up, terrible customer service. Stay away, go to the post office or call UPS/FedEx. Zeros stars.
NO TRACKING ???`
I mailed a package at this establishment last saturday and the receiver has yet to get it. This was a simple transport and now i have no idea where the item is. On top of everything else although tracking is 'complimentary' the employee did not include that as part of t...he deal. Never returning here again, I'd rather deal with the stress of an actual UPS than these people.
Great Service
This service is vital for those of us who work up in Northern, VA/ DC and never have anyone at home to sign for packages. I would have to take from work early to make it to the distribution center (UPS) to pick a package in time before they close. The staff here are friendly and receptive to the customers' needs. I have upped my rental for the next 2 years.
Old-Fasioned customer service
It has been a long time since I have experienced great customer service. The staff at Mail & More are willing to go the extra mile to answer questions and lead me in the right direction for my needs. The owners are actully present and work along side the staff. I have f...ound Mail & More to have old-fasioned customer service and integrity. It was a positive bonding experience and is highly recommended.
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