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About McDonald's
McDonald's USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald's approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
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See allLocation & hours
- Mon Mon 6:00 am - 11:00 pm
- Tue Tue 6:00 am - 11:00 pm
- Wed Wed 6:00 am - 11:00 pm
- Thu Thu 6:00 am - 11:00 pm
- Fri Fri 6:00 am - 11:00 pm
- Sat Sat 6:00 am - 11:00 pm
- Sun Sun 6:00 am - 11:00 pm
Reviews
I've never had a good customer service experience here
Everyone I go to this McDonald's in RinconN I'm disappointed. I went there at 11:07am to grab lunch an I'm told thy are still selling breakfast. I said doesn't breakfast stry at 11am. Their response was yeah, but we're still serving breakfast. I had to ask when thy plan...ned to start serving breakfast an their response was when the grill gets heated up. Another time the employee handed me my food without a glance while they were talking on their cell phone. I could go on and on...
cold food
One day last week I received cold sandwiches and fries from the drive through which I didn't notice until I got home which is about 5 mins away. Last night I went inside and ordered four sandwich meals and drinks to go and again the food was almost as cold as the drinks.... The fries have lost their taste and there was a lot of clowning around between the customers and the workers. It appears that now the competition is closed you don't need to try so hard to be no. 1 and it really shows. I f this doesn't change you have just lost a weekly customer.
Why do all the Rincon McDonald's employee's look as if they hate their jobs??
If you don't like customer service don't apply for a customer service position! Most great opportunities are found when employers witness other employees in their current job...I don't think there will be any job offers from here. Tip: Make sure to stay in school.
HORRIBLE SERVICE EVERYTIME!
Everytime I go to this McDonald's (which happens to be the only one in town) you feel as if you are incoveniencing the employee's day. I've had a drive thru employee handing me my food on her cell, the manager chewing gum in my face, when my order is wrong there is nev...er an apology for the error, I've had to remind the employee and manager about the promotional items that come free with certain purchases (i.e. free cookie with an up size), etc. Can the owner please re-staff and re-train these Rincon employees?!!