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About McDonald's
McDonald's USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald's approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
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Location & hours
- Mon Mon 6:00 am - 11:00 pm
- Tue Tue 6:00 am - 11:00 pm
- Wed Wed 6:00 am - 11:00 pm
- Thu Thu 6:00 am - 11:00 pm
- Fri Fri 5:00 am - 12:00 am
- Sat Sat 5:00 am - 12:00 pm
- Sun Sun 6:00 am - 11:00 pm
Reviews
bad customer service
The manager of this place, Morayma Wong is very rude and very unprofessional. She needs to attend a Customer Service class. My 6yr old son went to refill his drink (he didn't realize he couldn't put pop in his water cup). He placed the drink on our table and went off... to the play land. A minute later, Ms. Wong came to my table and said "honey, THIS IS A WATER CUP!" and slammed in on the table" she then took the cup with pop and threw it in the garbage... this rude comment was made in front of about 12 people, it was very rude and loud. She should have approached me and said "Excuse me ma'am... or Miss, and tell me what my son did. I would have gladly paid for the small drink. I was very embarrassed, before we left, I approached her at the counter... and told her how I felt, and I paid for the drink. I asked her for her supervisor's name, she said she didn't know his name.. I finally got it from her minutes later. She didn't even apologize after this whole conversation.
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