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Mulberry Tree Gifts

3 reviews
Unclaimed
518-762-4438
293 N Comrie Ave Johnstown, NY 12095 43.019669 -74.362251

About Mulberry Tree Gifts

Mulberry Tree Gifts is located at 293 N Comrie Ave, Johnstown, NY. This business specializes in Gifts and has 3 review(s) with a star rating of 2.3.

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Reviews

2.3
3 reviews

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Jan 03, 2015

Poor Service

I agree with the Gentlemens review, I went to exchange a gift without a receipt, I thought I had before, my son always buys me gifts from there and I liked them, but I already had this one, she treated me horrible, told me it smelled like smoke, I am 64 years old and ha...ve bladder cancer and no smoking allowed in my house, She offered me 15 dollars credit for a gift that was much more, I kept my gift and when she rewrapped it I thought I heard a clink, nothing was wrong but she said I did not wrap it when I brought it in, It was in its original tissue paper, I asked her if my son could bring back his receipt and she said no refunds at all just credit, I told my son never to shop there again, He was very disappointed in them also.

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Jul 19, 2010

Wonderful Store with exceptional customer service!

This is such a wonderful store. I never know what new treasures I will find when I visit. I have shopped at this store for over ten years and the girls are so wonderful and helpful. There are so many unique items and many of the products are made personally by th...e staff. Wether they are designing florals or personalizing a sign for me you can tell they love what they are doing. When I have company they always ask to go visit "that great little store". I am always amazed at the wonderful selection and the great prices. No wonder they have been in business so long. Keep up the good work Mulberry Tree our community is lucky to have such a great store to shop at !!! Congratulations on your 14 year anniversary !!

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Jan 18, 2010

Extremely poor customer service!

My wife went in to exchange a Christmas gift for the exact same product in a different color. She brought the product back in the Mulberry Tree gift bag that it came in, but as it was a gift, she did not have a receipt. The woman working behind the counter didn't even ...look up from her newspaper and pointed to a sign that read "no returns or exchanges without a receipt - even if it was a gift!", then told my wife, "If you don't have a receipt, I can't help you" and went back to her paper. My wife explained that she didn't want a refund, and just wanted the same product in a different color. The woman behind the counter then took the product out of the bag and told my wife, "You didn't even buy this here. People like you are the reason why I have a 'no returns' policy." I NEVER WILL AGAIN buy anything from the Mulberry Tree. Treating my wife with such disrespect is absolutely unacceptable. You can get the same products much cheaper online or at the Old Peddler's Wagon in Amsterdam.