Newburgh Power Equipment

Why would you be rude to a prospective future customer, all over an warranty service on an item not purchased from them. What ever happened to doing the right thing, like morally standing behind the company you represent (Husqvarna) , a great job, fine service and making the customer happy

Called for Husqvarna Warranty Service, Rude to me on the phone, because I had not purchased item from them. I'm new to the area never even new they existed, now I know and would never deal with them, they have lost my future service repair, and the good possibility of ... my Husq. Lawn Tractor that I was going to be purchasing this summer. I am sad to say I am finding this a normal practice at independent retailers. they dont want to gain the business, only the initial sale and then cross there fingers they are not obligated to do repair. they dont see the big picture anymore that they may gain a prospective customer for sales and service in the future Read More