Nextgen Telephone

Wonderful service, nice people CHEAP BILLS!!!!

Nothing but positive experiences w/ this company! Customer service and billing depts were very helpful w/ any questions I had regarding my commercial telephone service. Managed to get the same type of service that I had w/ Verizon for for my small business and saved 2...0% off my existing bill. I too had my doubts when they 1st called offering discounted service, as I was a Verizon customer for a very long time, but Im very happy to have switched to them! Great company! Read More

The reps there are really helpful, every time I have problems with my lines they always help me out in any way they can... and they are cheaper than the other companies ive been with too.. i really like having them for my phone service.. if only they did internet too!!!

Never Use Next Gen Telephone Company. Worst customer Service and Worst Billing Department. They are sending Verizon tech to fix the problem and charge $125 with out knowing the Customer. They want to go to Court regarding that charges. Collection Agency and Court Letter.... Never Switch over to Cheap company. Even they give you cheaper rate. Next Gen Billing Department Employee is shouting oveer the phone . He do not want to talk with me regadrding Billing. Lady at Nextgen Billing Department Hangs up the phone saying no more to talk..... Bad Service Bad Company\t\n Read More

Never Use Next Gen Telephone Company. Worst customer Service and Worst Billing Department. They are sending Verizon tech to fix the problem and charge $125 with out knowing the Customer. They want to go to Court regarding that charges. Collection Agency and Court Letter.... Never Switch over to Cheap company. Even they give you cheaper rate. Next Gen Billing Department Employee is shouting oveer the phone . He do not want to talk with me regadrding Billing. Lady at Nextgen Billing Department Hangs up the phone saying no more to talk..... Bad Service Bad Company Read More

Same as all 1-star ratings above, don't trust this company. They "slam" you, steal your business by telling people they're a parter company of Verizon, so you trust them but they're a dead competitor stealing your business. Totally misleading. The bills are NOT lower t...han verizon, and they do LIE and tell you they handle verizon billing as a separate company, but you'll have lower than verizon rates. Not true. When you call to tell them you to complain that you've been switched w/out authorization, they tell you "yes you did authorize" and replay back the recording confirming your switch. What they don't acknowledge are the lies the sales rep told you to agree to the recording. Check with FCC, it's called 'slamming.' And yeah, if you tell them you don't want to pay the bill or want a reduction, they tell you they'll take you to collections. Whatever, scare tactics. Don't trust an unethical company that will LIE for your business. One can only imagine what else they might do. Read More