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About Olympus America Inc
Olympus America Inc is located at 400 Rabro Dr, Hauppauge, NY. This business specializes in Photography and has 2 review(s) with a star rating of 3.5. Olympus America Inc is open Mon, 9am-5pm; Tue, 9am-5pm; Wed, 9am-5pm; Thu, 9am-5pm; Fri, 9am-5pm; Sat, Closed; Sun, Clo...sed and accepts All Major Credit Cards, American Express, Discover, Mastercard, Personal Checks and Visa.
Location & hours
- Mon Mon 9:00 am - 5:00 pm
- Tue Tue 9:00 am - 5:00 pm
- Wed Wed 9:00 am - 5:00 pm
- Thu Thu 9:00 am - 5:00 pm
- Fri Fri 9:00 am - 5:00 pm
- Sat Sat Closed
- Sun Sun Closed
Reviews
courteous quick serviice
Lens stuck in out position and could not take or print photos. Had a deadline to meet to e mail photos on the chip. They downloaded photos onto a CD at N/C for me and then fixed the lens right then at N/C. The whole thing took 20 minutes.
Flaky support infrastructure
To their credit, their website is good and they always answer their phone lines, but they took 3+ weeks to send back my camera. This is after I communicated my desire to them in three different ways, by fax, by website, and by phone via a representative. \t\nThey need m...ore checks and quality assurance for their internal workflow and computer systems. Their left hand doesn't know what the right hand is promising...\t\n\t\nBTW, I didn't get my camera repaired from them as the cost-benefit ratio wasn't very favorable. \t\n\t\n
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