About Patti Rorick Photography
Photography & Videography
Location & hours
Reviews
Fight with cancer affects business
In response to Annonymous Albany, Patti recently went through a fight with cancer which entailed 5 months of extensive testing and major surgery. As this is personal, she decided not to share it with her customers at first. After she realized it how serious it really wa...s, she contacted her customers to tell them of her situation and there would be a delay in finishing orders, but inadvertently missed a few. Most of her customers were very understanding, but this bride only cared about herself. The proofs usually take 4-6 weeks but it depends on the workload of the studio and she always tells her customers that. The finished albums take 3-4 months but due to her illness it took her about 6 months to finish some of them. This bride also took six months to place her order, which is never an issue to Patti. She did not take the money and run and that review doesn't tell the whole story and is slander. If it were true, she wouldn't have had a problem signing her name.
Takes the money and runs
Proofs promised in 4-6 weeks. Received in 11. Since receiving the proofs, selections were made for the albums. Patti promises completed packages within 4 months of proof selections. It has now been six months and we have not received our albums. Full payment was e...xpected however, so she has our money and we have nothing to show for it. She has not returned calls/emails in this regard either. Before you know it, we'll be married a year and we'll not even have our wedding photos. Disappointing.