Location & hours
- Mon Mon 7:00 am - 7:00 pm
- Tue Tue 7:00 am - 7:00 pm
- Wed Wed 7:00 am - 7:00 pm
- Thu Thu 7:00 am - 7:00 pm
- Fri Fri 7:00 am - 7:00 pm
- Sat Sat 8:00 am - 6:00 pm
- Sun Sun 8:00 am - 6:00 pm
Reviews
Problem Resolved
I previously stated that I had a problem with billing. This problem has since been resolved. Chris, the Owner or General Manager met with me, listened to my concerns, and followed-up to resolve the issue. Stand-Up guys there.
Keith
Breakdown Service
My out-of-town brother-in-law had car problems late on Saturday night. We had the car towed to VIP as a close location. VIP did a great job of the repair. Not so great was the high hourly rate and the 100% mark up of the replacement parts. We have brought this to th...eir attention and they are unwilling to work with us. An $400 repair at another location cost us over $800 at VIP.
I never write reviews
I don't write reviews until now. I have been going here for about a year. No one does as good of service as these guys, Nobody! They will do almost anything to take care of you. Best place ever.
Great Place
I drove my car there on a Sunday after getting it jump started. I needed a new battery and didn't think it would start the next day. The guys took my information and parked my car in the shop. By 7:30 am the next morning, I got a call from the service department givi...ng me a price for a new battery. I asked them to check my engine light and they gave me a cost for that. They called back to tell me what needed to be fixed along with the cost. After I okay'd it, they fixed everything in the time they said and for the price quoted. My car is now running great. The guys were polite and professional. I was informed every step of the way. As a female, I sometimes feel that car places try to take advantage of that. Not here. I really felt comfortable and informed. I will definitely use them again and recommend their service..
Great service
I am a long time customer of Four Seasons Automotive, which is now Plymouth VIP Car wash & Auto. I used to like going to Four Seasons, but since the have switched to Plymouth VIP and hired some new people I LOVE going there! The new personnel is extremely helpful, frie...ndly, knowledgeable and just has the small town personal touch. I couldn't imagine going any where else.
The workers
i have been to the Rockford Road location a bunch of times now. i used to go alot, had the VIP program and everything. i had the greatest experience with them until they started letting go or getting rid of the great workers. there were at least 10 folks that worked the...re that were amazing and now i go in there and they dont have the friendly service like they used to. i am not saying they dont do a good job at the service work they do, it was just alot nicer when you could actually relate to the workers.
