Pump It Up

I couldn?t disagree more with the 6/25/08 post. My family has had 3 parties at this Pump It Up and we?ve loved every minute of it! They told me how much time my parties included when I booked them, so IF I extended my party beyond the time I reserved, I would expec...t to be charged for it. Actually, I think I read about the charge in the invitation packet they sent me and I definitely remember seeing a sign on the wall in the room where you eat your cake, etc. Even so, the helper in the room with us made it clear when it was time to go, but I guess subtlety is lost on some people. My kids and all of their friends have a ball every time we go there and I?ve only heard good things about it among every one I know. We plan to have many more parties at Pump It Up! Keep up the great work guys! Read More

I absolutely agree with last entry regarding management. My son had his party at Pump it Up this past weekend. What a time the kids had as they played in one of the several Arenas. Several of our guests arrived late (as the location in not the easiest to find). The at...tendants were very helpful and allowed the kids to get the most from their playtime. However this caused us to run a little over in the party room. Mind you that in the arena, our party attendants constantly reminded us of our time. But, in the party room we were never told that we'd ran out of time. As a matter of fact, our party room attendant held casual conversation with my family and I as we packed up the party. When I went to pay for the party, the manager RUDELY informed me that we'd stayed in the party room past our time and would have to pay $35 for staying over our time. She didn't want to hear about the constant time reminders that we had in the Arena and that we failed to have just one time reminder in the partyroom (kind of like it was intentional on PumpItUp!) I was worried about making sure that everyone had a goodie bag and thanking the parents & kids for coming to our party...needless to say I lost track of time. When I refused to pay the bogus bill, she told me that's okay because they were going to charge my credit card anyway! Read More

I work here and they definetly would never do that. i definetly disagree our work place is very friendly and we compensate for everyone old and young.