About Ralph's Tire Pros
We're your American Car Care Center dealer
Engine Diagnostics, Credit Card, CarQuest, Carfax Repair Tracking, Brake Service, Batteries, Auto Repairs, Auto Parts, American Car Care Center, Alignments, General, Maintenance, Warranties, Tune-Ups, Tire Repair, BFGoodric...h, Continental, Interstate, Michelin, Mopar, Uniroyal, Valvoline, Yokohama, Tire & Service Warranties, Rotations, Repairs, Radiators, Oil Changes, New Tires, NAPA
Location & hours
Reviews
Will not go back
I have been getting oil change/lube at Ralphs for several years. I have a 4WD work truck with modified drive and suspension components: nearly all my u-joints, ball-joints, steering bushings and drivelines have grease zerks. I have shown the staff at Ralphs on multiple ...occasions where they all are. Every time I go in for an oil change and lube, I remind them about all the grease zerks, yet nearly every time, they miss at least a couple. I usually check before I leave the shop, and typically they have to pull the truck back in and get the job done right. During my most recent visit I asked if they got all 12 grease zerks, specifically the front axle knuckle joints. Ralph told me yes, they were all done. When I got home and checked underneath, the joints I specifically asked about had not been done. I was lied to about service that was specifically requested. This type of problem is chronic at Ralphs, and I have decided will never go back again, nor would I recommend this shop to anyone.
Dishonest experience
I went to this shop a few days ago and will never go back. I found them on line where they offer a $10 off coupon for oil change service. Next I call to get their "normal" price without the coupon which is $24.60 (including waste disposal fee)So I make an appointment fo...r the following day. I ask how long it will take and they tell me about 20 minutes since I am not having my tires rotated.Thinking that my bill will be $14.60 plus tax I was shocked to discover a bill for $34.59. When I disputed the bill they gave me the ridiculous excuse that the price they quoted me was after the $10 off. When I explained that I never told them I had a coupon, they said "we give everyone that price!" Avoid this place like the plague. I called for a quote another time for a tire and they were the most expensive of the shops I called. Much better shops out there.
The best services!!
thanks for connecting to our network ! I will be sure to send referrals your way! I wish you continued success in your business if there is anything we can do to be of service to you,feel free to contact us at 702-577-1729 your friends at Charleston Auto Glass and Power windows repairs.
Go to Ralphs
Great people great prices awsome service
