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Rite Aid - Closed

2 reviews
Unclaimed
716-633-0325
9160 Main Street Clarence, NY 14031 42.9699284 -78.6492071

About Rite Aid - Closed

Rite Aid - Closed is located at 9160 Main Street, Clarence, NY. This business specializes in Diabetes and has 2 review(s) with a star rating of 3.0.

Location & hours

  • Mon Mon Closed
  • Tue Tue Closed
  • Wed Wed Closed
  • Thu Thu Closed
  • Fri Fri Closed
  • Sat Sat Closed
  • Sun Sun Closed

Reviews

3.0
2 reviews

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How would you rate your experience?

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Mar 03, 2010

time to switch pharmacies

0 stars would be more appropriate. The people at the pharmacy seem to feel that they are doing customers a favor by filling their scripts, and that their convenience is more important than the customer's in their business. My husband called in a refill before we were ...to go on vacation. Four days later I went to pick it up, but it had not been processed yet. No one had bothered to contact us to explain that our request was prior to the insurance co's date for the next refill. When I asked Nancy why we hadn't been called, her reply was abruptly that she didn't work on the day we called. She explained the issue with the ins co and I explained we needed this for our trip. I asked her to call the ins co for us. When I went back 4 hours later the prescription was still not ready. They said we had to wait until the next day; the release day from the ins co for the refill. She would not call for an early refill. I told them I didn't have time to keep coming back.

avatar
Dec 31, 2008

Pharmacy Team

The Pharmacy Team at this location is fantastic! They are always kind, caring and willing to stop what they are doing to assist a customer in need. I would highly recommend this location and have been a loyal customer for the past 6 years.
Thank you