RMACS, LLC

I’ve had the pleasure of working with RMACS for the last 7 years and I’ve found their expertise to be second to none. As a small branding and advertising firm, serving the needs of local and international clients, our business depends upon having highly-tuned, res...ponsive machines working at peak performance throughout the week. RMACS is a critical part of our business success. Read More

I have used the services of RMACS for maintenance and repair on my home Mac for many years, and have nothing but praise for Randy`s professionalism and expertise in taking care of all my hardware and software issues during that time. Randy responds promptly to phone or... email requests, and will make a special effort for emergency situations. After he has a general idea of your situation, he will give a breakdown of the cost and timeframe, and when there are optional approaches will describe them in detail. He clearly explains the procedures he takes in repairing your Mac, and readily answers any technical questions you may have. I would recommend RMACS very highly for any help you might need for your Mac. Read More

I am a health and medical writer. I rely on my iMac and MacBook Pro, as well as a high-speed network link, printers, iPhone and related Mac-based peripherals and software in my research and writing pursuits. I have been using Randy Mac’s services for several years an...d I am continually impressed by the quality of his work and advice. Randy is readily available via e-mail and mobile phone and, in an emergency, is quickly responsive in person, understanding my needs and concerns. He not only quickly diagnoses and corrects hardware and software problems, but he always advises me on my options and the relative costs and time frames involved – before he begins work. Often he will offer more than one potential solution, explaining the relative merits and drawbacks of each option in advance. He strives to respond to his clients’ needs and concerns, especially about wasted system “down time.” Having Randy Mac on call is a tremendous piece of mind. Read More

Operating a design business, we rely daily on our Macs. My business partner met Randy in a networking group and he has been our "go to" guy ever since. He knows Macs and their intricacies. He understands our day-to-day needs and sees that we rarely have down time. He wo...rked with us and our schedule in a cost-efficient manner and follows up with us consistently to ensure that we are running smoothly. Read More

Randy is a true professional and is clearly well versed in the Macintosh space. As a design firm owner, it is imperative that we have a reliable firm to depend on during times of need. Our computers are the lifeline of our business and Rmacs provides the confidence and reassurance that we need. I strongly recommend his services.

I got Randy's name from the Mac store in Reston and I have to say he was EXCELLENT! My computer had a really nasty drop, and after being told at the Mac store that I would probably lose all my data and there was nothing they could do for me, I took my computer to Randy.... Not only did Randy restore all my data, he fixed it cosmetically as well and took care of ordering me a new hard drive and transferring all my data that he recovered. All for an incredibly low price too! On top of everything else, Randy is friendly and incredibly helpful--- he genuinely wants all his customers to get the most out of their computers, and does his best to ensure that you understand just what the issue with your computer is and how he is going to fix it AND how to make sure you don't have the same problems again. I will definitely be passing along Randy's name to all my friends and family for all their computer needs!! Read More