Sears Auto Center - Closed
Location & hours
- Mon Mon Closed
- Tue Tue Closed
- Wed Wed Closed
- Thu Thu Closed
- Fri Fri Closed
- Sat Sat Closed
- Sun Sun Closed
Reviews
Horrible Sears auto center. Stay away ! Horrible manager !
I made the mistake by going back to this horrible service center. Where do I start first ? The customer service is Rude and ingnore you while on their cell phones. The manager, Devon, made comments about me to one of the service reps and was laughing with them making fu...n of my questions that I was asking about my car that needed tires. I cannot believe that a manager can be that rude and not even care about what it is he is doing. I sincerely hope that the upper management in sears can fix this center and remove this horrible manager. Be careful if you are thinking about going to this service center !!
Not good at all !
After Jessie left this location, it has gone downhill. The ASM George is alright.. but the Manager Devon, it a snake and a liar. I have also overheard him tell another employee there that he was in the making to have all the employees be african american. WHy he would s...ay that I am unsure, but he has lied to me as a customer for almost 8 years there and I heard him as well. His service reps are rude and he does nothing to correct them at all. I no longer get my vehicle serviced at this location nor do I patronize there.
answer to review
Okay, I have been going there for about 6 years or so. Customer service is good depending on whom it is your dealing with.. To followup on above review.. there are some reps who are simply great.., Yes, John is definitly the best there and has been since I've been going... there, however, there are others who are horrible, so the review really in my opinion, depends on the representative at the time. I would say overall that John and the current manager are the best to deal with. I would definitley stay away from the others and I will not mention names as I do not want them in any hot water.
I'M ALWAYS HAPPY !!!
For over 10 years nowI buy all my Tires and Batteries here. Prices are fair; the service and products are good; and they are just so easy to do business with. I try to support good local businesses every chance I can. I'm happy to patronize SEARS AUTO CENTER.
DAISY COSS
