Sofabed Etc.

My fiance and I entered sofabed etc in order to buy a sofabed. While the salesman, Jeff, was friendly, courteous and took the time to work with us, the great experience ended there. When the day came to receive our sofabed, no one showed up. I called the store and had ...the unfortunate and horrific experience of speaking with Steven. Steven insisted that Jeff did NOT make the appointment for that day and told me very adamantly that I was lying. When I insisted on speaking to Jeff, he told me that Jeff's mother had passed away, so, to quote: "some things are far more important than your couch." When I insisted that I had an appointment with Jeff, Steven started yelling at me to the point I had to ask him to calm down. Suddenly, Steven paused and said "I understand what's going on here, you are discriminating against me." Yes, that's the kind of salespeople they have. Once I finally spoke to Jeff, he defended Steven's behavior. I received the couch six weeks past the scheduled date. Read More

I have always had very positive experiences with Jeff G. at Sofabed Etc. I have purchased several pieces of furniture from Sofabed and have always been satisfied. I entered the store on Sunday, June 9th with a problem. My cat peed on my relatively new couch. Despite... using various products on the stain, the odor remained to some degree. Jeff very calmly told me that he could order new cushions for me at the same price it would cost him. I was so relieved and happy and Jeff was my hero of the day!!! Read More

I have always had very positive experiences with Jeff G. at Sofabed Etc. I have purchased several pieces of furniture from Sofabed and have always been satisfied. I entered the store on Sunday, June 9th with a problem. My cat peed on my relatively new couch. Despite... using various products on the stain, the odor remained to some degree. Jeff very calmly told me that he could order new cushions for me at the same price it would cost him. I was so relieved and happy and Jeff was my hero of the day!!! Read More

My review got cut off. So to make it short and sweet, the delivery was on time as promised. It was a great store to do business with. There were no lies, everything was explained upfront and delivered as promised. I recommend the store to anyone and would use them again.

I was moving into my first apartment, and was searching all over Long Island for a comfortable and good looking couch. I was surprised that it was actually something difficult to find, until I met Jeff at Sofa Beds Etc.! He was very nice and spent a fair amount of tim...e with me and my mom, and even helped with some decorating ideas! What I liked best about the store was all of the options Read More

We purchased a complete den set including sofa love seat and rocker. Jeff was extremely helpful. All the furniture came in a timely manner and we love it. We had one small minor problem and Jeff took care of it immediately.