About Sound Telecom
Sound Telecom provides customized, cost-effective solutions that achieve your specific call center or answering service needs.
Founded in 1986, Sound Telecom is a privately owned and operated company providing telephone answering, inbound and outbound call ser...vices, unified communications (through it’s Solaxis division), and paging services for customers throughout the U.S. and British Columbia, Canada.
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- Mon Mon 24 hours
- Tue Tue 24 hours
- Wed Wed 24 hours
- Thu Thu 24 hours
- Fri Fri 24 hours
- Sat Sat 24 hours
- Sun Sun 24 hours
Updates & tips from Sound Telecom
HELPING AGENTS THAT DON’T HELP THEMSELVES
It can be frustrating managing a call center. Sometimes it seems like you are a babysitter. But you are babysitting grown adults. So why can't they just take care of themselves? Who knows. Everyone is different. But as a prudent call center manager, you should take a... Read More
How can I have my messages delivered?
We offer a variety of Custom Message Delivery options including Fax, E-mail, Text-to-Cell or other wireless devices, Pager, FTP, Bulletin Board System, standard mail and more. Or you can call us to retrieve your messages. We use UltraComm, a software-based message ma... Read More
Small Business Owners Save Money Using Answering Service Providers
We have watched for years assmall businessowners struggle to keep up with our ever changing world. One stop shops like Fred Meyers eliminate the need to have specialty shops. As a child I would often join my grandparents as they ran errands. A trip to the post office... Read More
Reviews
Seamless service provided by Sound Telecom
Mountain Gear is open twenty four hours a day thanks to the seamless service provided by Sound Telecom. Their professionalism and responsiveness to our needs is critical for an effective off site customer service fulfillment center. Thank you Sound Telecom