Southern Touch Tours

I just returned from the Canadian Maritimes & Nova Scotia trip that involved 8 days of travel and 5 days of sightseeing. A few hours after departure from Atlanta it was announced that we would not rotate seats. Some members of our travel group challenged that decision... at the first rest stop. It was then announced that we would rotate but not until the next day. We didn't rotate that day and the next day she told some of the group that we would not rotate until we got to Canada and the sightseeing portion of the trip. The tours originate in Alabama with two pick-ups there before they reach Atlanta so the tour is heavily weighted with AL travelers who have selected all the front seats leaving primarily the back seats to choose from, one of which was in front of the restroom.. The tour guide boards in Alabama also and has traveled many times with a lot of the passengers. Rotation is not about sightseeing positions but is about who gets off first for restroom breaks and meals. The door side got off first every day when restroom breaks are the most critical as you have just eaten breakfast and did not have a chance to go to the bathroom before boarding the bus. It was sometimes 2 1/2 hours before a rest stop was available. That is an unfair practice also. We did rotate seats in Canada but stopped as soon as we left. Three of us opted not to rotate seats; I did so because it had already been established that we were going to get second-class treatment and I could survive where I was. Your literature that was sent prior to the trip says that seats will be rotated in order to give fair treatment to everyone. You need to remove that since it is apparent that you company doesn't follow that rule. Some or all of our group have traveled with your company five or six times and seats have been rotated only two of those times. We have traveled with other companies and rotation is mandatory, from day 2 to the end of the trip. All us paid as much, or possibly even more, as anyone else and should have received equal treatment. You need to get your act together! Read More

We just returned from a cruise to the St Lawrence Seaway with Lisa Lawson as our guide. It was a group of senior citizens, many of whom had physical challenges. Lisa was our "mother hen" who took care of all those challenges with humor, Southern Style and concern for o...ur well-being. She was always on time to be sure we were where we should be, and accounting for our presence. There are those who do a job because it is their job, and there are those who do their job and seem to really enjoy what they are doing. Fortunately for our group, Lisa gave us her attention with grace and care for all. Please pass our thanks on to her for making our trip so easy. Read More