Swiss Marine Inc

Rented a boat for a couple of hours and had a good experience. Tommy was very helpful and took all the time we needed by explaining the boat, the lake, and routes to take. He properly cautioned us about the low water level of the lake and precautions to take to prevent ...a problem. Boat was in good working order and clean. Thoroughly enjoyed ourselves. Will recommend to others and if we are back in the area would definitely use again. Read More

They left the upper vent plug out of my new Mercury Big Foot when checking the oil in the gear case this spring. When i had the motor winterized this fall by a marina near my home they discovered that the gear case was full of water, not oil and the plug was missing. wh...en I informed the owner of this he claimed that they had done this over 100,000 times and never had a problem. He also claimed that it could run with water in it for 2 years and not have a problem. Then they told us not to bring our boat back to the marina and to find another place to keep it. Our family has kept our boat there for over 40 years. I bought the motor new from them last year. I bought a brand new pontoon boat from them this year. We pay them almost $1400.00 a year for our slip. CJ claims he doesnt make any money on the slip and only makes money on the service work. Hopefully we can find a slip at the other marina. These people are rude and incapable of working on boats and should lose the Mercury franchise. Read More

These people like to mark things up $20 over list price on a $30 item. I paid it because I needed the part. Oh, did I mention how rude these people are? Amazing. The owner CJ needs to learn about manners and politeness.

I would never rent a boat from this outfit again. Customer service was horrible; company representatives were rude.

Beware - CJ the owner is very rude and quite frankly doesnt like doing business with outsiders. He cursed me out in front of my own kids for bringing back a boat that he was paid to repair. Told me my boat was a piece of junk and didnt need my business. I wish I was making this up. Good luck if you have to deal with him.

NEVER AGAIN€Ž - Linda†- Today I went in while on vacation to have my carburetor rebuilt and after leaving got a call and they said I needed a new starter too...with some reluctance I OK doing it...the money was getting quite high for an old boat. A few minutes lat...er they called saying they broke off a bolt in the engine...what should they do...more $$$. I decided it was getting to be just too much money for an old boat and my pocket book so said not to do any of it. When I picked it up and asked why they couldn't just do what was asked they got furious!!!! Yelling on the top of their lungs for about 10-15 minutes F... and S... was constantly used...putting down my boat and whoever worked on it before. The F... word was used at least 20 times!! I have NEVER been spoken to in such a rude outrageous manner. I know now why they had time to do the job immediately, unlike a few places I had gone to earlier in the day. I'm so glad no children were with me! Read More