Sylvan Kew Garage LLC

I've used this garage many times and have always been given excellent service with no problems. Fast getting my car out and very reasonable rates.\t\n\t\nI just checked the BBB site and there's not a single complaint for this garage -- as expected...I've only had good... experiences dealing with the courteous staff.\t\n\t\nIn one of the snowstorms last winter, my battery died due to the cold weather and the employees working at that time went above and beyond to get me back on the road with a jump start - saved me a call to AAA & got my car up and running very quickly. Read More

Do NOT PARK HERE UNLESS you want your car damaged periodically over the course of months. They are rated F by the BBB. We were monthly parkers at the Forest Hills location run by Sylvan. We occasionally noticed dents or dings here or there but our car is 3 years old ...and we ignored it. Then one day, we got a noticeable dent high on the side door. We claimed with the attendants and then the main office. They denied all liability. "We didn't do it. " That's all they could say. So after 3 months of ignoring our calls and dragging this along, we filed complaints with the Better Business Bureau and the Dept. of Consumer Affairs. The week that they sent notices to Sylvan, our car's grille was totally destroyed. This was obviously intentional given the timing. After several weeks, we noticed our car's headlight was damaged and the fender was cracked. Then our leather seats were stained by a blue coat belonging to the attendants. We are currently pursuing legal recourse Read More