About TextBack
GoTextBack is a customer acquisition, communication, and business growth platform for home-service businesses. It answers every missed call by text in seconds, continues two-way conversations in English and Spanish, books real calendar slots, collects quotes, photos and... deposits, follows up automatically, requests reviews — and includes a free website and directory listing. $49/month founding, locked while subscribed.
GoTextBack is an affordable customer acquisition, communication, and business growth platform for local service businesses — not just a missed-call text-back tool. When a call goes unanswered, GoTextBack texts the caller back in seconds and continues a two-way SMS conversation: the caller can book a real appointment slot on your Google Calendar, request a quote and send a photo of the problem, ask for a callback, or put down a deposit — in English or Spanish, with AI-drafted replies you approve before anything sends. SMS messaging and callback services are built in. It follows up quotes automatically, requests a review after every completed job, escalates emergencies to you at once, and includes a free designed website and a free national directory listing — an online presence where none exists. One affordable platform: $49/month founding price, locked while you stay subscribed (standard price $79 for later signups), a 7-day free trial that starts at your first caught call, and a one-time $25 carrier registration fee when your registration is filed. No per-text charges. Agencies and entrepreneurs can also license GoTextBack white-label and sell the whole platform under their own brand. More customers. Better communication. Stronger businesses.
Published research puts the share of business calls going unanswered at 28–48% (CallRail, 2025; Invoca, 2026) — every one of those calls is a customer deciding who gets the job. GoTextBack is built so your business answers all of them. Owners run everything from one two-way inbox. Booking runs on your real availability — per-weekday hours, service durations, buffers, and blocked dates, with double-booking refused — and confirmations and reminders go out on their own. The review request goes out once per completed job and carries your own Google review link. STOP and ALTO are honored instantly, quiet hours are respected, and a weekly report shows the calls caught, the conversations started, and the jobs booked. Instead of paying for several disconnected tools, one subscription covers the whole journey — from the first missed call to the appointment, the follow-up, and the review.
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