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The Berry Company

1 reviews
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585-272-2900
120 Corporate Woods Rochester, NY 14623 43.109524 -77.62146

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May 23, 2010

STAY AWAY

I will never do business with the Berry Company again. I was sold an online Yellow page advertising package with the sales representative promising that on searching in my business' zip code, my ad would be "above the fold", that I would be given a logon to update th...e ad anytime I want and I would get month traffic reports. None of that happened. When I tried to cancel (within the terms of the 12 month contract, cancel when there are 30 days left), the ad representative told me that he needed to transfer me to a different ad rep, then said he would do that only after I agreed to a print ad in the regular Frontier Pages. Well, I agreed, then never got transferred or a call back. I have been trying to cancel the online advertising ever since....now 14 months later, after numerous calls, letters, certified letters, and a BBB complaint, the Berry Company has turned me over to a collection agency who claims that I have made no attempt to resolve this issue.