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The Car Guys

4 reviews
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804-966-8636
9111 Pocahontas Trl Providence Forge, VA 23140 37.441853 -77.041542

About The Car Guys

The Car Guys is located at 9111 Pocahontas Trl, Providence Forge, VA. This business specializes in Used Car Dealers and has 4 review(s) with a star rating of 1.0.

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Reviews

1.0
4 reviews

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Dec 14, 2010

Avoid at all costs!

I did not have enough room to write about how horrible this dealership was on my last review so I will finish it on this one. The employee was extremely rude. I also had my wife and newborn with me. The man did not even say one word to my wife when she walked in the ...door. Most dealerships will wheel and deal with you on the price but not this guy. He wanted to leave so bad he kept looking at his watch and huffing and puffing when I was discussing the price with my wife. The car was not worth the asking price but it had a factory warranty on it and that was about the only reason he would give for not lowering the price. I'm sorry but a warranty does'nt make up for a car that looks beat to hell from the outside. He had also told me that a man had purchased the vehicle that I was looking at on eBay but had not put a down payment on it yet so the dealer would sell me the vehicle if I really wanted it. What kind of dealership sells a vehicle that is already sold to someone else!?

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Dec 14, 2010

Horrible Dealership! Even worse employees!

AVOID AT ALL COSTS! I drove 4 hours to look at a vehicle that they had for sale. I had called them multiple times throughout my trip to tell them i was coming. The guy told me as long as I was there before 1 it was fine because he was leaving early that day. The veh...icle I was looking at was a Subaru Sti and it looked nice from a distance but up close it had numerous scratches and dings all over the body of the car. When i walked in the door and introduced myself the man did not shake my hand or greet me, instead he told me that he was leaving by 2 and it was 1:20 already. He said you have about 40 min to test drive and make a deal. He also said that whether I was buying this car or not he was leaving at 2! Can you believe that!? Apparently he was more concerned with leaving work than taking care of a customer. When I went to try and make a deal with him he would not budge at all. The car's condition was not worth the price and either was my trip to that horrible dealership.

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Nov 10, 2010

The Scam Guys !!!!!!!!!!!!!!!!!!

they even ignore the BBB: Dear MdG This message is in regard to your complaint submitted on 5/13/2010 6:45:04 PM against The Car Guys. Your complaint was assigned ID ******* Thank you for your confidence in the Better Business Bureau and for allowing us the op...portunity to assist you with your dispute. At this point, we have exhausted all of our steps to help you in resolving your complaint. We have closed this complaint as UNRESOLVED. This information will be reflected in the company’s report. Again, thank you for giving us the opportunity to assist you with this matter. We hope you will allow us to be of service to you in the future. Sincerely, CH The Better Business Bureau 1-888-244-2312 fax

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Jul 19, 2010

Watch out for these guys!

These guys sell a lot of cars on eBay. I asked them one time to list the defects on one of their vehicles. They ignored my question multiple times and suggested I pay someone to inspect the vehicle, assuring me they would never mislead me. Well, I paid someone to check ...it out and the check engine light was on. There were 4 fault codes, including transmission problems, O2 sensors, PCM communication, and multiple misfires. Then, after I had paid someone to check it out, they removed the listing! What a waste of my time and money...