The Hoffman Group

I looked around before buying from these guys. The bad reviews are mostly over a year old so I decided to go with this sweet door popper kit. Installation was a piece of cake. Works great still. Been 3 months since I installed it. Customer service and tech support was v...ery courteous and helpful. They must of hired some new people since these last reviews. I hope they keep it up as I plan to order a suspension kit next. Read More

This company has got to be the worst company i have ever dealt with the service is horrible they have a tech # but you can never reach them I bought a RS1050 remote start and have my truck tore apart and can't get any one to call they claim they have to many calls to he...lp you and you leave a # but no one ever calls, I will return the item and buy from a reliable dealer. Read More

Their service is horrible do not buy any of their products or deal with any of their people is horrible and there is NO help i will return the item and buy elsewhere.

Long time customer who needed support and customer service on a final sale. Normal rep was out on vacation and did not leave voice mail message stating such. No one was checking his voice mail messages so No call back. Left another message with back up customer service ...rep and again no call back. Called again to talk with manager and was sent to voice mail three times. If this company would just keep stock on hand, charge fair rates and call people back they wouldn't have such bad ratings. Read More

They didn't shipped me all that I ordered.
Put me on hold for 15 minutes and then hung up.
Called back and the same thing happened.
If you want to loose you money on cheap parts (if you get them) then use Hoffman group
They sold me a chrome piece that was chrome plated ABS.
Real JUNK

I ordered a replacement door actuator for a Corolla. It was represented as being essentially a drop in replacement. I called their Sales to be sure. When it arrived, it wasn't. It would take major work to make it fit, and I'm not sure it ever would. I requested my money... back as I felt the product was clearly msrepresented. I was sent a form that had to go with the returned unit, or they would just send the item back to me with an additional charge. I sent the form but took exception in writing to the 25% restocking charge and requested my shipping expenses back. They said since I used the form (which I was told I had to do), I thereby agree to the 25% charge and I'm free to talk to their legal department. I'd not recommend them to anyone. They misrepresented the product and then basically said too bad when I tried to work with them on a refund. Us weekend mechanics don't need the grief they cause. Read More