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Total Remodeling Systems

37 reviews
Unclaimed
540-678-3700
3113 Valley Ave Ste 100 Winchester, VA 22601 39.1427586 -78.1924097

About Total Remodeling Systems

Total Remodeling Systems is located at 3113 Valley Ave Ste 100, Winchester, VA. This business specializes in Patio & Deck and has 37 review(s) with a star rating of 4.8.

Location & hours

  • Mon Mon 9:00 am - 5:00 pm
  • Tue Tue 9:00 am - 5:00 pm
  • Wed Wed 9:00 am - 5:00 pm
  • Thu Thu 9:00 am - 5:00 pm
  • Fri Fri 9:00 am - 3:00 pm
  • Sat Sat 10:00 am - 4:00 pm
  • Sun Sun Closed

Reviews

4.8
37 reviews

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How would you rate your experience?

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May 15, 2015

Horrible Experience. Very unprofessional service

I would give them ZERO stars of NEGATIVE stars if possible. One of the worst contractors we have ever come across. During the sales period the service you get is world class, All your questions are answered very promptly, details provided to your satisfaction and expect...ations are set. You would think you have come across one of the best contractors in your life. You pay them advance check and then everything goes south. Their attitude changes, their responsiveness goes down. You have to literally push your fingers in their mouth to get a response. In 2014 we were promised that the work will be over by Jan 2015. Since they saw our reluctance to start the work as the timing didn't suite us, they gave us a bait that work MAY be completed in first week of Dec;14. Once the contract was signed, no one bothered to keep in touch with us. It is May'15 and the work is still not done. Their executives are rude, arrogant and their responses are as if they are doing a charity on us. Our entire family has suffered due to their attitude and delays. We have lost entire winter and spring season to enjoy the covered deck and I am not sure if we will be able to enjoy the summer. Their team has left our multi-million $$ property in a bad shape and now our neighbors are complaining too. Check their reviews on other websites before making a decision. I WILL NEVER RECOMMEND THEM EVEN TO MY ENEMIES.

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May 15, 2015

Horrible Experience. Very unprofessional service

I would give them ZERO stars of NEGATIVE stars if possible. One of the worst contractors we have ever come across. During the sales period the service you get is world class, All your questions are answered very promptly, details provided to your satisfaction and expect...ations are set. You would think you have come across one of the best contractors in your life. You pay them advance check and then everything goes south. Their attitude changes, their responsiveness goes down. You have to literally push your fingers in their mouth to get a response. In 2014 we were promised that the work will be over by Jan 2015. Since they saw our reluctance to start the work as the timing didn't suite us, they gave us a bait that work MAY be completed in first week of Dec;14. Once the contract was signed, no one bothered to keep in touch with us. It is May'15 and the work is still not done. Their executives are rude, arrogant and their responses are as if they are doing a charity on us. Our entire family has suffered due to their attitude and delays. We have lost entire winter and spring season to enjoy the covered deck and I am not sure if we will be able to enjoy the summer. Their team has left our multi-million $$ property in a bad shape and now our neighbors are complaining too. Check their reviews on other websites before making a decision. I WILL NEVER RECOMMEND THEM EVEN TO MY ENEMIES.

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May 08, 2015

It was all good.

Everything went so smoothly, it was kind-of amazing in a sense. We didn't have any conflicts. We did have to have them come back and redo some things. I'm not happy with the finished drywall work inside. It was a little messy and not as neat as it could have been. I did... the painting where the drywall was finished off, and I had to spackle and sand it down. That would be the only complaint. I probably could have had them come back. We finished it Christmas of last year. Everything was good. When you hear of people doing additions, you hear of some kind of screw-up or problem, but if there were any problems, they were right there to address it. It was all good.

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Apr 17, 2015

The installer was outstanding and very meticulous about his work.

Our project was completed in mid-November. We are very pleased with the quality of the work and appearance. The project results were as promised in our contract discussions. Mike Freeman the installer was outstanding and very meticulous about his work. TRS did well in k...eeping us up to date on schedules and any revisions to the schedule. The planner (Bart Scesney) and project manager (John Campitell) worked well in addressing any issues that we had in taking the necessary actions to address our concerns. TRS delivered what they promised. The end product exceeded our expectations and we are pleased.

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Apr 06, 2015

I'd say it was a reasonable value.

I had some unusual needs. The warranty, quality of materials, and the ability to respond to unusual site conditions were big factors for me. I feel like I paid a lot of money for a very good product, like if you buy a Mercedes. Is that better than buying a lesser car for less money? I think so, so I'd say it was a reasonable value.

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Mar 25, 2015

Very Pleasant.

We were extremely pleased with Randy Sobers who did the work. He was conscientious and did very careful work and was always very pleasant to work with.