Tri State Auto Brokers

Customer Complaint History When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.... BBB processed a total of 2 complaints about this company in the last 36 months, our standard reporting period. Of the total of 2 complaints closed in 36 months, 1 was closed in the last year. Sales Practice Issues Unresolved 1 - Company failed to resolve the complaint issues through BBB voluntary and self-regulatory process. Repair Issues Resolved 1 - Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB. Read More

8 years ago, I met the owner, Bill Murphy.At the time, he was operating out of Seabrook. He sold my friend a 96' Saturn for $1100. 5 days later the transmission went. A mutual friend and mechanic convinced Bill that he should sell my friend a trans at cost which he r...eluctantly agreed to. The vehicle lasted several years- once the new transmission went in! Figuring that this was an isolated situation, I went against my better judgement when my son saw a Saturn at the new Exeter location. Wanting more than a $500 parts car, I spent the $1,500 on the vehicle for my son. After my son signed the contract (which has an "as is" disclaimer on the BACK side)Bill Murphy told me that these cars are "known for going through lots of oil." I was suspicious; cars don't burn through oil unless there is a problem. At home checked the oil ASAP. NO OIL. Took vehicle for oil/filter change. 1 week later while my son was driving on 495, the engine seized. cause? NO OIL. Bill Murphy= 0 integrity Read More

do buy here or you will be sorry

When negotiating a price car they gave me a number and then jacked it up by two hundred when I actually bought the car. I was in love with the car and had the extra two hundred so I took the deal. Drove away happily and the next morning went to show my car off to my g...irlfriend. Right after I had driven my first hundred miles in the car, the entire electrical system failed. Along with the electrical work it needed a new alternator and battery, over 800 dollars work. It then occured to me that I had seen one of the dealers charging the batteries of other cars when I was there. It would be no surprise to me if they bought cars with bummed batteries and instead of fixing them they just charge it and sell it. These men are unethical and should not be trusted. I would NOT recoment purchasing from these men Read More