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About United Optical
Tysons Corner
Location & hours
Reviews
My horrible experience
I have never had such a horrible customer service experience in my life. I ordered my glasses on March 14, I was told they would be ready in 2 weeks, it is now April 9 , I have no glasses, I have been lied to about where they are , I have been told they would call me b...ack with explanation and instead nothing, their corporate office doesn't respond. I was told first that they were having trouble filling my perscription , then I was told the lab NEVER received my perscription , then I was told it would be ready in another week and I still do not have my glasses. Please do not use this facility they are the definition of incompetent