Verizon

NO RESPECT FOR MILITARY VETERANS.I'm a life member of the DAV and American Legion and I get treated like this?VETERANS... let this store know that you will not accept their mistreatment of vets!This store seems to have adopted the old "bait and switch" routine.Only need...ed replacement phone... instead got duped for a 2 year contract... Returned phone back to this location, was told by Colleen (manager) that she will return my money in full and apologized for any "misunderstanding".I am still owed $32.48 Time for consumer complains on this operationNever again.Better service at Woodridge location.To Mr. Jonathan K. (owner)Andre - just because I didn't want a NEW contract doesn't give you the right to be RUDE! ("I have a customer that just walked in, I have to go".) CLICKGillian - was only there to pick up a phone, called in from Woodridge location...you knew and you pulled a "bait and switch" (IMHO)Colleen - "Manager", you gave your word that you would return all my money because it was due to a "misunderstanding". Still waiting, through all YOUR rudeness, (Rudeness (also called impudence or effrontery) is a display of disrespect by not complying with the social "laws" or etiquette of a group or culture.) for you to keep your word.Return the remaining $32.48 that you stated you would. You have my number, call me. Read More