Location & hours
Reviews
Wave2net has exceeded our expectations! ...
Wave2net has exceeded our expectations! The service is great and quick! Installation was easy and price is great. Would recommend!
Since moving to the Jones Springs area o...
Since moving to the Jones Springs area of WV we have been searching for an ISP to provide reliable service to our home. We had to use a combination of satellite, phone hotspot and Frontier just to do minimal online tasks. Recently we found out about Wave2net and from th...e minute we contacted them it has been a pleasurable experience. My wife and I decided to try the service since there isn't a long term contract. The install was quick and WOW the minute we got our home network connected, it was a dream come true. We have consistent speeds with no outages, caps or slowdowns. My boys have downloaded over 140GBs in the last two days which would have taken several weeks with Frontier if they would download at all with all the disconnects. Now the wife and I can watch Netflix while my boys are online gaming or watching videos without buffering or video quality reduction. I can now cut the cord with my satellite tv provider which will pay my internet bill and put money back in my pocket. I highly recommend Wave2net to anyone wanting great customer service and reliable internet.
Service rep was very knowledgeable and f...
Service rep was very knowledgeable and fixed the problem in short order.
Much better response and timeliness to s...
Much better response and timeliness to service request. Great improvement from previous experience. Very knowledgable and nice technician.
I recently had a service call after my I...
I recently had a service call after my Internet service had been in and out for over 2 months. The service representative was exceptional and replaced all my equipment and re-terminated every connection. My service since then has been stellar and I'm getting what waveol...ution promised to give me. My only complaints are that Wave2Net does not have 24/7 technical support. Service is only from 9-5 Mon, - Fri. so if you have a problem after that you have to wait till the next day or if on a Friday night you have to wait until Monday.
I recently had a service call after my I...
I recently had a service call after my Internet service had been in and out for over 2 months. The service representative was exceptional and replaced all my equipment and re-terminated every connection. My service since then has been stellar and I'm getting what waveol...ution promised to give me. My only complaints are that Wave2Net does not have 24/7 technical support. Service is only from 9-5 Mon, - Fri. so if you have a problem after that you have to wait till the next day or if on a Friday night you have to wait until Monday.
