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Young's Ecowater Solutions

1 reviews
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706-769-2025
1671 Lane Creek Rd Bogart, GA 30622 33.867672 -83.552444

About Young's Ecowater Solutions

Complementary Water Test, Competitive Prices, Professional & Quality Service, Ecowater Systems, Problem Well & City Water Specialist, Quality Service & Competitive Prices

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Oct 20, 2008

Terrible Customer Service

On the 2 occasions that I was forced to deal with their installer, Jamie Hubbard, I found him inept and rude. 2 years ago, on Mr. Hubbard's initial visit, he told us we wouldn't be able to install a system in our new house due to the way the house was plumbed. We call...ed our previous installer in Florida who immediately told us that there should be no problem. He told us that we just needed to use KCl instead of the traditional NaCl. We then enlightened Mr. Hubbard as to the use of KCl and he proceeded to install the system, but with an attitude of "I don't want to be here". Today, I tried to speak with Mr. Hubbard about an issue with my R.O. system. He completely dismissed the fact that I was having a problem and told me it was just the normal workings of an R.O. system. He wouldn't listen to a word I said, even when I tried to point out that my water bills have doubled over the last 2 months since the onset of this issue. He was very rude and they have now lost our business.